Trainee / Software Engineer - International Technical Support

A Trainee/ Software Engineer would be responsible to provide voice and email-based software support on Technical issues to software developers across the world on Microsoft technologies. This individual should be able to understand the developer's technical problems, recreate the scenarios and provide solutions to help resolve the issues. This individual should be able to interact very closely with the testing and development team in the client organizations and should possess excellent verbal and written communication skills, preferably neutral accent along with good experience in handling international customers.

Education

• Graduate degree in computers

Technical Skills

• Good analytical skills.
• Sound programming logic and concepts in MS technologies (preferably VB 6.0, VB.NET, C#, ASP.NET, SQL Server).

Experience

• Minimum 6 ~12 months experience in an international call center
• Should have experience in handling US customers on technical issues.

Other Skills

• Ability to complete assignments under tight deadlines.
• Excellent communication skills
• Good Voice & Accent skills.
• Willing to work at Noida in night shifts (10-12 night shifts a month).
• Good customer handling skills
• Age group: 22 ~ 25 years
• Preferably staying at Noida, East Delhi, Central Delhi and Ghaziabad (those are willing to relocate to these locations can also apply). Candidates staying in Faridabad, Gurgaon will NOT be considered.

How to Apply

Click here to apply for any of the above positions. Kindly mention the position in subject line.

Thank You.