GrapeCity offers a variety of software services to help our clients make intelligent technology choices and achieve their goals. With any investment in a technology solution, businesses have an overwhelming array of products and services from which to choose, and these decisions really should be driven by business goals. GrapeCity begins by working closely with our clients to understand their business needs and then determining how we can add value through our knowledge and processes. We can then propose solutions and services to meet specific requirements.
GrapeCity is unique in that we specialize in two kinds of projects. First, we work with companies that have ideas for new applications, but have not thoroughly had a chance to define their vision and/or requirements. Through our standard processes and our iterative development models, we are able to help clients realize their vision.
Second, we proudly work with what we call "burn victims"-organizations that have experienced project failures. Usually these failures result from poor processes, a lack of understanding of the vision, or too much focus placed on technical coding and not enough focus on making the project successful. By reviewing the status of your projects, thoroughly understanding causes of failure, and proposing remedies, we are able to rescue projects and bring them to successful completion. GrapeCity understands the demands of a dynamic economy and the need for companies to continuously adapt to remain competitive and profitable. With years of experience in developing, testing, and supporting our own products, we are able to provide world-class product development services. The rise of smart phones means that customers and employees expect to access applications wherever they work, travel or play. GrapeCity can help you master the clutter of different standards and handset models by developing, testing and porting your mobile solutions. With GrapeCity's presence in the four largest mobile markets in the world- the United States, China, Japan and India- we can give you more reach than ever before. We provide complete implementation services – including requirement analysis, customization, data importing, and integration with existing systems, training, and deployment – for two Customer Relationship Management (CRM) solutions.
Microsoft CRM, available with both Customer Service and Sales modules, helps companies provide top-quality customer service, make better-informed decisions, and increase sales. .
CDC Pivotal CRM is a complete CRM platform and application suite designed to be cost-effectively tailored to fit the unique requirements of every enterprise. . Our experience on CRM projects spans over 40 projects totaling more than 70 man years experience in CRM project implementations worldwide. GrapeCity can assist with building a new application, but increasingly, clients are looking to use Web services and "connected" technologies to extend the investments they have already made. We can also extend solutions to where people need them most - wherever they work, travel or play - through mobility solutions.
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