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2008

Puget Sound Business Journal ranks GrapeCity #10 out of 25 Largest Software Developers of Puget Sound

February 15, 2008 - Seattle, WA - Puget Sound Business Journal

SEATTLE, WA – February 15, 2008 – The Puget Sound Business Journal published its 2008 list of 25 Largest Software Developers of Puget Sound. GrapeCity was ranked #10 out of the top 25.


WSA announces GrapeCity as a finalist in the "Best Service Provider" category in the 2008 Industry Achievement Awards

January 2, 2008 - Seattle, WA - MARKET WIRE

SEATTLE, WA – January 2, 2008 – The WSA, the state's oldest and largest technology trade organization, today announced the 21 finalists for its 13th annual Industry Achievement Awards (IAA), which recognizes local companies, agencies and individuals who best demonstrate innovation and excellence in technology.

2007

GrapeCity adds seven strategic clients in the 2007 third quarter

December 17, 2007 - Kirkland, WA - BUSINESS WIRE

KIRKLAND, WA – December 18, 2007 – GrapeCity, an international award-winning software services firm for over 25 years, announced that it has added seven clients in the third quarter ending December 2007.

GrapeCity commits to Sponsorship of MIT Venture Labs

June 04, 2007 - Kirkland, WA - BUSINESS WIRE

GrapeCity, an award-winning software development firm and long-time Microsoft Partner, today announced that it will be serving as an annual sponsor of the MIT Venture Lab Meeting series.

Device makers to discover what drug makers know

May 11 2007 - Puget Sound Business Journal

If your company is involved with prescription drug manufacturing, you probably already know about the Food and Drug Administration's new Structured Product Labeling extended Markup Language (SPL XML) requirement. The FDA began applying this standard to the manufacture of drugs in November 2005, and many companies are finding that compliance is costly.

GrapeCity Appoints Dave Watts Senior Sales Director for Software Services

March 13, 2007 - Kirkland, WA - BUSINESS WIRE

GrapeCity, a leading international custom software solutions provider, is pleased to announce that Dave Watts has been appointed to the position of Senior Sales Director. Watts will help GrapeCity acquire new software services business in the North American Market.

GrapeCity Recommits to Sponsorship of WSA Dinner Meetings

February 05, 2007 - Kirkland, WA - BUSINESS WIRE

GrapeCity, an award-winning software development firm and long-time Microsoft Partner, today announced that it will be serving as an annual sponsor of the WSA Dinner Meeting series for the second year running.

GrapeCity Brings Easy-to-Use, FDA-Compliant Regulatory Solutions to Microsoft BioIT Alliance

January 12, 2007 - Kirkland, WA - BUSINESS WIRE

GrapeCity today announced that it is joining the Microsoft-sponsored BioIT Alliance, which is dedicated to leveraging information technology to speed the introduction of new, personalized forms of medicine.

2004

Managing Scope Creep in CRM Projects

August, 30, 2004 - DestinationCRM.com

A key success factor in a CRM initiative is managing the scope of the project.

CRM Cannot Stand Alone

May 3, 2004 - DestinationCRM.com

Companies must integrate CRM with other enterprise initiatives.

Customer Loyalty & Relationship Marketing

May 2004 - GCCRM.org

Much has been already said about Customer loyalty and Relationship Marketing as key to success of an organization and even more so as the impact of relationship marketing on loyalty; to the point of this driving the bottom line of companies!!

How Important Is the Role of Human Resources in a CRM Initiative?

May 3, 2004 - DestinationCRM.com

The success of a CRM initiative depends on a company's staff accepting the change towards customer orientation.

Should Profit Be the Only Driver for a CRM Initiative?

April 5, 2004 - DestinationCRM.com

To drive up the revenues and profits it is crucial to model processes around customer needs and experience.

Approaching e-Enterprise

April 2004 - GCCRM.org

Creating offers, pursuing customers/ prospects, promising support --> for Sale and revenue! The moment of truth arrives where the promised deliverables are achievable or not ? this is the final stand of customer expectation management.

2003

How Can We Gauge Customer Expectations?

July 28, 2003 - DestinationCRM.com

If any company knew what its customers expected, it wouldn't have to worry about losing customers.

Data, Data Mining & CRM

July 2003 - GCCRM.org

Customer data can be considered an organization?s most prized assets, so much so that companies are valued on their customer base.

How Can I Align a CRM Initiative Within My Organization?

June 30, 2003 - DestinationCRM.com

One of the most challenging tasks for an organization beginning a CRM initiative is to align its internal structure to being customer-centric.

A Pharmaceutical Industry Wish List and Reality Check

April 3, 2003 - CRMGURU.com

With the strong winds of competition beating down on the pharmaceutical industry, the race is on to build stronger relations, to claim a better share of the market, to cut costs, and become more efficient.

Approaching Sales Force Automation

March 2003 - GCCRM.org

With close competition to beat up the numbers, organizations make towards strategy re-definition to take on the environmental challenges.

Community Voices Speak Out about Wireless

March 3, 2003 - CRMGURU.com

Smalley: I would like to welcome CRMGuru members to our first community roundtable. Joining me today are Vishal Sarkar, Don Farber, and Graham Hill. Let's begin with a round of introductions.