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GrapeCity offers Pivotal Services and is a global Microsoft Dynamics partner
for both Microsoft Dynamics CRM and Microsoft Dynamics AX. We implement
customized business solutions for multinational corporations, and are
experienced in multilingual projects and global rollouts.
CRM implementations are often challenging and not always successful. Industry
CRM experts have emphasized that it's not the technology that makes CRM
implementations unsuccessful, but rather the way a CRM application is
developed, implemented, and most importantly, rolled out to users. GrapeCity
understands this. We utilize our years of CRM experience-coupled with a
thorough understanding your business and with your active participation-to
implement solutions that are the best for your organization.
GrapeCity can help small and mid-sized businesses, and even large multinational
firms, with global rollouts that successfully implement a CRM solution. We have
applied our success-oriented approach to help leading global enterprises
succeed with demanding CRM development projects, many of which have involved
multi-site rollouts in a variety of languages to multiple countries. Our team
helps organizations with their CRM technology road-map-requirement analysis,
solution development, implementation, rollout and ongoing support-to ensure
successful CRM projects.
Since 1998, GrapeCity has been working with Pivotal partners and customers to
help extend and customize Pivotal implementations.
We are also one of Pivotal's earliest and largest partner worldwide. With one of
the industry's most experienced and largest Pivotal CRM teams, we have
successfully delivered complex multilingual solutions for several multinational
companies with offices throughout the world. Our team has vast experience in
all phases of a CRM project; from business requirement analysis, documentation,
functional and technical design specifications, to customizing, developing,
integrating, and deploying solutions based on Pivotal.
Through the years, we have implemented CRM solutions for the insurance,
financial services, manufacturing, distribution, high tech and pharmaceutical
industries. To offer our clients an experienced and knowledgeable team, our
staff is continuously updated with the most current version and technology
platform of Pivotal CRM.
Microsoft Dynamics CRM gives businesses the ability to rollout a CRM system that
is tightly integrated with Microsoft Outlook and other applications. GrapeCity
specializes in Microsoft Dynamics CRM, and has a track record of successful
installations.
GrapeCity is a Microsoft CRM value added reseller (VAR) with extensive
experience. As an early adopter of Microsoft CRM, GrapeCity can also help
companies maximize their return on investment in Microsoft CRM version 3.0. Our
project teams specialize in customizing, extending and implementing CRM, as
well as integrating CRM with legacy corporate applications.
In China, GrapeCity is Microsoft's earliest CRM partner and credited with being
the only Microsoft CRM reseller and most experienced implementer. Having
delivered the first successful Microsoft CRM implementation in the country,
GrapeCity's achievement has been documented in a case study by Microsoft.
Axapta is Microsoft's flagship ERP product, and provides powerful applications
with flexibility. GrapeCity can help you maximize your Axapta investments with
a complete range of implementation, customization, integration and training
services. Our functional and technical consultants possess a high degree of
specialized knowledge in customization and a depth of experience in
installation. We offer customization services for Microsoft Dynamics AX,
tailoring this ERP solution to meet the precise needs of your business, while
delivering a low total cost of ownership (TCO).
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