GrapeCity strives for the highest level of customer satisfaction across all of
our services and solutions. Below is a sampling of clients comments and
testimonials:
"We have worked closely together on implementing top-notch product quality and
software testing on a multinational basis, as well as on localization and
product sales into the Asian market.
GrapeCity is a high quality company that has shown consistency, high integrity
over the course of our relationship. Whenever an issue has arisen, GrapeCity
has stepped right up and handled it professionally and appropriately."
"GrapeCity was extremely responsive to our needs. They quickly identified
several causes for the performance bottleneck, and implemented a solution that
increased our system performance by more than 200% and brought us back on track
within 5 days."
"GrapeCity's involvement from the redesign of our product's architecture to the
completion of development, testing and delivery was critical to our business
strategy. They successfully delivered an enterprise-class application that is
flexible and scaleable to handle our largest client's data and also our
business growth for years to come. GrapeCity's development process was very
well managed and they delivered the product on schedule and within budget. Even
better, the product quality exceeded our optimistic expectations. We have
enlisted GrapeCity as our development partner for the future versions of our
product."
Jim Spreng, CEO
Allan Dickard, EVP of IT
XPAN, LLC
"Our experience working with GrapeCity stands in stark contrast to many of the negative stories one hears about off-shore development. Thanks their agile development process and rapid prototyping capability, we typically make numerous requests daily and see substantial results overnight. The team clearly demonstrates a strong sense of ownership and commitment to delivering a high quality product on a timely basis. GrapeCity consistently exceeds our expectations, and in many cases outperforms dedicated inhouse teams we have managed in the past. I would highly recommend GrapeCity to anyone interested in high quality software development."
"I am blessed to have such a sophisticated and talented development partner as GrapeCity. The adaptive skills demonstrated to step into a sophisticated system that has been previously crafted and deliver a final product of such high quality is amazing. Your depth of knowledge and execution skills, balanced with disciplined project management allow them to efficiently problem solve complex challenges with clean and proper solutions. I have faith that you folks can create whatever is imagined."
"GrapeCity has been a great partner for our Microsoft Windows Mobile Smartphone and PocketPC application development projects. They are easy to work with, have repeatedly demonstrated a firm grasp of the Windows Mobile operating system, and are flexible.
I am very impressed with their commitment to outstanding quality and customer-first posture. GrapeCity is a great application development partner."
"GrapeCity has played a critical role in the success of our business.
Outsourcing product development with GrapeCity has enabled our company to
accelerate our time-to-market and maximize our investment in software
development. The technical depth and methodologies that they bring to a project
are exceptional. Our company has worked with other outsource providers in the
past and have found GrapeCity to be in a league of their own when it comes to
the quality of their people, their commitment to our business and their sense
of ownership in our projects.
"GrapeCity impressed us with their technical analysis ability in tackling the
challenge of improving the architecture of our product's second release. The
team went above and beyond in their analysis of various design approaches and
provided clear explanations every step of the way. GrapeCity's personnel
demonstrated in-depth knowledge of algorithms, strong programming ability and
great communications skills. We look forward to utilizing GrapeCity's services
on many more projects in the future."
"I regard GrapeCity as a full partner in my business. I engaged their services
in 2001 with only a blueprint of the software products I wanted to develop.
Within weeks, they produced a working prototype and quickly helped me bring my
first two products to market. My design was brought to life in a form that
surpassed my original vision, thanks to a number of improvements that GrapeCity
suggested along the way. They have consistently demonstrated first-class
knowledge, dedication, courtesy and responsiveness and deserve a significant
share of the credit for the successful launch of my business."
To read the case study click here. (PDF)
"I recently purchased a couple of your products. However, I had installation
issues and emailed the online support desk. They responded quickly and worked
with me to understand my issues and a day later, offered me a correct setup
file with installation instructions. It all works great now!
Thanks again for all of your hard work on this problem, and for working so
quickly. Your customer service is impeccable, and many other companies out
there should take note."
Russ Cwodzinski, SRNA
MobiLearn customer
Student at Middle Tennessee School of
Anesthesia
"In trying to download a copy of the Spanish version of the MobiLearn Talking
Phrasebook and a 500 Nouns add-on module onto my Windows Mobile 5 device, I
experienced problems. I contacted your technical support and my problem was
quickly resolved. They figured out that I was trying to install non-compatible
versions and pointed me to the correct add-on module. Thanks for all your
patience with me. As owner of a tour company, I plan to include your company
and the terrific support that you provide in my weekly email newsletter. Thanks
again.your support was outstanding."
Tommy Condon, President/Owner
MobiLearn customer
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