With the release of ActiveReports 7, a few changes have been made in the Licensing model. Here in this blog lets discuss a few important changes and licensing troubleshooting tips for ActiveReports 6 and ActiveReports 7.
About License Key Any license key supports up to 3 activations. That is, one serial key can be used to license ActiveReports on “three” machines at a time. Please make sure that you deactivate the key whenever you format your machine. Also, keep in mind that all 3 activations must be used by the same developer in order to be in compliance with the EULA. Also note that backward compatibility of ActiveReports 7 license keys is NOT possible, and an ActiveReports 7 key cannot be used to activate earlier versions. If you need to use a previous version of ActiveReports, please contact your sales representative.
As of now, offline licensing is not supported in ActiveReports 7.
In case you have already installed the trial version of ActiveReports 7 and want to activate it using the serial key after purchase, then you are suggested to run the License Manager from the Start Menu. On running the License Manager, an activation dialog will open up and will prompt you to enter the User Name, Organization, Email and Product Key. Once the details have been entered, click the ‘Next’ button to authenticate the license.
This error occurs when the maximum number of activations of the product are already in use. Since the key can be used only on three machines at a time, you first need to deactivate the controls on one of the three machines. If user has 3 licenses running at a time but one of those computers crashes or someone replaces a hard drive or new OS installation, then they cannot re-activate on the new machine. In such a case, please contact our Support team (you can submit an incident here.) Under such cases, one is suggested to get their key ‘reset’. On resetting the key all the earlier activations-deactivations of the key will get null and void. And thereafter one can start fresh and can activate the key on three different machines (at a time). In such cases, please contact our Support team (you can submit an incident here) with the following details:
Please note that the key can be reset only ONCE.
Upgrading your existing application to ActiveReports 7 from its older version is not at all cumbersome and one need not perform a long list of steps. ActiveReports 7 offers the ActiveReports Developer Upgrade tool for automatic upgrading of reports/projects. For further information, you can refer to the following documentation link: http://helpcentral.componentone.com/nethelp/AR7Help/OnlineEn/Upgrading%20Reports.html
In order to use ActiveReports HTTP handlers on the Web with ASP.NET, you must first configure the machine to use the handlers. Once, the ActiveReports HTTP handlers are configured, you can automatically run a report and view it in the browser from a URL. One need to perform a certain set of steps, as mentioned in the following links, to configure the HTTPHandlers on their machine: http://helpcentral.componentone.com/nethelp/AR7Help/OnlineEn/ConfigureHTTPHandlersinIIS7x.html http://helpcentral.componentone.com/nethelp/AR7Help/OnlineEn/ConfigureHTTPHandlers.html
Please note that HttpHandlers are only enabled if you purchased the Professional Edition.
You may also refer to the following documentation link to deal with other licensing related issues: http://helpcentral.componentone.com/nethelp/AR7Help/OnlineEn/arHOWLicensingActiveReports.html
ActiveReports 6 is no longer under active development, but is still used by a large number of customers. Some of the common issues are:
When trying to activate AR6 on your machine, you may face any of the following errors:
Under these scenarios, you are requested to share your Serial Key, Email-id and the Username with the support team. They will check if the correct credentials are being used or not as per the database. If not, you will be provided with the correct credentials.
If you do not wish to install ActiveReports on your build machine or when your system is Firewall protected preventing you from activating ActiveReports on it, then you can try Offline licensing. Following are the steps for it:
On completing the third step, the machine will get licensed. You may download the offline licensing tools from here.
Please refer to the our blog for detailed steps.
When your application uses reports created in a different project, you may get the evaluation banner on running/deploying the project. Following steps will help resolving this issue:
Before performing the above mentioned steps, please ensure that the project in which the reports are created contains the licenses.licx file with the correct entries.
In order to use ActiveReports HTTPHandlers on the Web with ASP.NET, you must first configure the machine to use the handlers. Please refer to the following documentation links which explains how to configure the ActiveReports handler mappings for running ActiveReports Web Applications on your machine: http://www.datadynamics.com/Help/ActiveReports6/topic69.html http://www.datadynamics.com/Help/ActiveReports6/topic85.html