The numerous entities and records in the back-end that generally compose Dynamics 365 applications can make it difficult for business analysts to analyze their data on a day-to-day basis, gather useful information, and then make recommendations to business stakeholders. Although reporting tools can help, they lack the business intelligence required to extrapolate meaningful information to empower the stakeholders to make timely decisions.
Microsoft Dynamics 365, a popular enterprise business solution designed to manage business processes, has a plethora of features that fulfill most business needs. But because every business is different, each enterprise generally requires customization. Fortunately, the customizations are straightforward, and can be done through plugins, actions, and web resources.