problem exporting to excel

Posted by: ogoldes on 3 August 2017, 4:01 pm EST

  • Posted 3 August 2017, 4:01 pm EST

    Hello, when I export data from silverlight pivot view to excel IN CERTAIN WORKSTATIONS, I cannot open the generated file ("file is damaged"). Is there any client component I should install or update to solve this? Happens on an XP system with excel 2007 installed other ws files are generated ok.

    Excel leaves a log with the following



    XML ERROR in Table

    REASON: Bad Value

    FILE: C:\Documents and Settings\xxxx\Desktop\Liquidación 08-2008_2.xml

    GROUP: Cell

    TAG: Data

    VALUE: 16



    XML ERROR in Table

    REASON: Bad Value

    FILE: C:\Documents and Settings\xxxx\Desktop\Liquidación 08-2008_2.xml

    GROUP: Cell

    TAG: Data

    VALUE: 25

    Thanks!
  • Replied 3 August 2017, 4:01 pm EST

    I mean, in other workstations the files are generated ok,
  • Replied 3 August 2017, 4:01 pm EST

    ogoldes,



    I have tested this issue and I was unable to replicate the behavior that
    you mentioned. Can you please send me the .analysis (layout file) so
    that I can try exporting the layout to Excel to replicate the issue.
    Also, could you please let me know if this behavior is only limited to
    all workstations that have Windows XP operating systems or only few
    workstations that have Windows XP.



    Also, please provide is information regarding the build of Active Analysis that you are using ,if the operating system is a 32 or 64 bit operating system and if it has any service packs installed.

    Any additional information that you can provide us to replicate the issue will be appreciated.

    Best Regards,
    Abhishek
Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels