Print PDF report for web which is hos on azure web app server is slow

Print PDF report for web which is hos on azure web app server is slow

Posted by: huynhduyhaiduacc on 20 August 2018, 4:16 pm EST

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  huynhduyhaiduacc

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  Posted 20 August 2018, 4:16 pm EST

  We are using Active RP v9 document for print a PDF report which has 116 pages and around ~800 kb.

  When it runs on localhost take 10 seconds, but when I deploy to Azure host it takes more than 40 seconds it means 4 times slowly.
  
  An azure host is standard S1, and a file size just 800kb so I think this is not a cause.

  Is there any way to get around this?

  Any other ideas or solutions would be GREATLY appreciated!!!

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  mohitg

  

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  Posted 20 August 2018, 9:48 pm EST

  Hello,

  If my understanding is correct, you are using “AcrobatReader” viewer type of “WebViewer” and hosted the application to the Azure server. After that, you are printing the report using the acrobat printer button.

  Please confirm If my understanding is correct?

  Thanks,

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  huynhduyhaiduacc

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  Posted 26 August 2018, 5:37 pm EST

  Hi mohitg
  
  Thanks for your response

  I write a binary to response and let browser open it by default.

  My code struct is below:

  MainPge.aspx

  Sub PrintPdf()
  	Dim pdfstream() As Byte
              pdfstream = ReportDll.MakePdf()
  	...
  	Response.BinaryWrite(pdfstream )
  	...
  End Sub
  

  ReportDll
  
  Funcntion MakePdf() As Byte()
  
  _pdf = New Section.PdfExport
  
  memStream = New System.IO.MemoryStream
  
  _pdf.Export(_rpt3.Document, memStream)
  
  Return memStream.ToArray()
  
  End Function

  And when it prints a report, it takes 100% CPU usage.
  
  Thanks!

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  huynhduyhaiduacc

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  Posted 26 August 2018, 6:01 pm EST

  My code is like below user guide:

  https://docs.grapecity.com/help/activereports-12/ExportingInASP.NET.html

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  mohitg

  

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  Posted 26 August 2018, 10:50 pm EST

  Hello,

  Could you please confirm which version of AR that you are using AR9 or AR12.

  Thanks,

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  huynhduyhaiduacc

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  Posted 27 August 2018, 3:32 pm EST

  I am using AR9.0J Professional

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  mohitg

  

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  Posted 27 August 2018, 8:54 pm EST

  Hello,

  Could you please check with the latest version of AR as there are lots of performance issue resolved in the latest version.

  Thanks,

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  huynhduyhaiduacc

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  Posted 28 August 2018, 6:42 pm EST

  Hi Mohit

  Can I upgrade from AR9 → AR12 at no additional cost or I have to purchase a new version separately

  Thanks

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  mohitg

  

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  Posted 28 August 2018, 7:40 pm EST

  Hello,

  You need to purchase the new version separately. However, you could check with the trial version of AR12. If the issue still reproducible with the new version of AR then could you please share the sample application with us so that I can replicate the issue at my end.

  If the issue is not reproducible in the new version of AR then I would request to upgrade the AR to the latest build.

  Thanks,