End user having a problem where the combo box displaying as blank in Property ToolBox

Posted by: eas123 on 4 August 2017, 2:34 pm EST

  • Posted 4 August 2017, 2:34 pm EST

    I have an end user that has installed active reports on a new XP Pro PC.

    While creating his report the property toolbox  is active. When he goes to change a field such as BackStyle the list box or combo box displays like it is empty.  I am not sure if the list is transparent or it is missing completely.

    I had him readd all the .dll's on his PC again and re-registered them.  It did not help it.

    Has anyone run into this before. Can you tell me what I can do to resolve it.

    I can not recreate it in-house and it has only been mentioned by this one end-user.


  • Replied 4 August 2017, 2:34 pm EST

    I believe this is documented internally as CR5019. We don't see this issue happening with builds greater than and I would suggest updating to the latest service pack.
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