Posted 4 August 2017, 2:40 pm ESTHi All-
I've found a consistent way to cause a 482 printer error & a couple of ways to fix it. I thought I'd post it here so the DD people can try to find the problem.
Start with a Win2003 Server. Install a DLL that does runs your ActiveReports and sends them directly to a printer.
NOW... Upgrade it to Windows 2003 Service pack 1 and you'll get the 482 printer error. I've done this with 3 servers and it happens every time.
If I then make the IUSR_Computername account a part of the administrators group - this usually fixes the problem. So it's obviously something the service pack changes on the security side.
The last time I had the problem, even this didn't work. I had to change the user in the IIS snapin to 'Administrator'. This worked. Then I was able to change it to IUSR_Comutername and it did work.
Yes - I know it doesn't make any sense but there it is...
Let me know if I can provide any help debugging this mess.