Posted 4 August 2017, 2:32 pm ESTThis is in followup to this post:
I wen through and had the client attempt to view a saved report (that works from my location), they still get error 5006. I had enabled logging before getting the client to run the report, and the report ran and saved without error. I then hard-coded the temp rdf file location into the view page and was able to pull it up from my location without any problems, so the error is not in the report generation...
I believe that the problem is caused by their firewall/security software blocking a protocol and/or port that is necessary for the viewer to puch the AR datastream to the activeX viewer. The client is using Microsoft ISA Server and Trend Micro's IWSS software security suite.
Please let me know what they need to enable to allow them to view the reports.