RTF Export renders images differently on Vista

Posted by: adrianv on 4 August 2017, 3:08 pm EST

  • Posted 4 August 2017, 3:08 pm EST

    I have a report which has worked fine for ages, but users have started using Windows Vista. Under Vista when the user exports to RTF, the document produced has badly coloured and rendered images on the page.



    The strange thing is that this works fine on Windows XP & 2000.



    Has anyone else come across this? I've upgraded to the latest version and the problem still occurs.
  • Replied 4 August 2017, 3:08 pm EST

    Thank you for your question. Would it be possible for you to provide me with a small running sample that I can use to reproduce the behavior you are seeing on Vista?

    Thanks,
        Eric

  • Replied 4 August 2017, 3:08 pm EST

    I can, althought i'll have to do some modification to remove customer data/branding.



    It might take me a few days.



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