Silent Crash

Posted by: mveit on 4 August 2017, 3:12 pm EST

  • Posted 4 August 2017, 3:12 pm EST

    Dear Forum



    I have very strange crashes on one PC. The Active reports Designer component is crashing during initialization. The behavior is stable… Every time it terminates without any error messages.

    I have checked all DLL and found nothing special. The machine is running Windows XP SP2.

    To test the behavior I have made a VB 6 *.exe project only with designer component this program also crashes… (All other components like viewer and Active Bar are working well)

    Please help

    Do you have any trace possibility?

    Thank you very much in advance

    Martin from Switzerland

  • Replied 4 August 2017, 3:12 pm EST

    Hello ,


    Try to remove all files with .TB extension from folder with ActiveReports DLLs.


    Also, take a look at the Event viewer, perhaps, it has some information about crash.


    Thanks,


    Sergey Romanov.

  • Replied 4 August 2017, 3:12 pm EST

    Dear Sergey



    Thank you very much for your answer. I found nothing in the Event Viewer but deleting .TB file solved the problem.

    A small question: What is the DesToolBarCfg.TB doing ? Can I always delete it? (I think we could add delete *.TB to our installer)



    Thank you



    Cheers



    Martin
  • Replied 4 August 2017, 3:12 pm EST

    Hello ,


    These are the temporary files of ActiveBar. For some reasons, DesToolBarCfg.TB has not been deleted automatically and was corrupted. Usually, they do not crash designer, but sometimes it happens.


    Thanks,


    Sergey Romanov.

Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels