Migrating ActiveReports 6 to a new PC

Posted by: rsudbeck on 30 March 2018, 10:56 am EST

  • Posted 30 March 2018, 10:56 am EST

    I currently have ActiveReports 6 installed on one machine and I need to move it to another. I believe the license is per machine, correct? How do I de-activate it on one machine so it can be activated on the other. When I input the license info on the install it returns a message saying invalid data.
  • Marked as Answer

    Replied 2 April 2018, 2:21 am EST

    The invalid user data error comes when the email and the name used to purchase the license is different from what you enter when activating the license. Please make sure these details match.
    If you're unsure of the details, kindly send us an email at grapecityteam@grapecity.com with your serial number and we'll send you the details.

    Thanks
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