Activation problem: limit of machine

Activation problem: limit of machine

Posted by: adminrede on 11 January 2019, 5:35 am EST

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  adminrede

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  Posted 11 January 2019, 5:35 am EST

  Hello
  
  I am trying to activate a new installation of the spread for windows at developer machine.
  
  When I inform the serial number it happens an error. The number of activated computers has exceeded the limit.
  
  The problem is that I don’t know where the program was installed. Is there any way to deactivate the installation or enable the instalation for the new machine?
  
  Thanks in Advance

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  grapecity

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  Posted 13 January 2019, 9:17 pm EST

  Hello,

  Since we would need your license information, we have created a SupportOne ticket for you here:
  
  https://supportone.componentone.com/home/casedetail/361844

  Please use your email address to login and access the ticket for further communication.

  Thanks,
  
  Deepak Sharma