installing error - fatal error on instralling.v.

Posted by: dave-fp on 8 September 2017, 2:40 pm EST

  • Posted 8 September 2017, 2:40 pm EST

    <P>hi scott~ </P>
    <P> first of all, i would show my problem while installing farpoint v.</P>
    <P> the error message is </P>
    <P>"fatal error,  installation ended prematurely because of an error."</P>
    <P>develoment circustums  are ,,</P>
    <P> OS : Window7 professional K</P>
    <P> visual studio 2003</P>
    <P> </P>
    <P>i removed that on control panel and then it disappeared and reboot several time..and try to install it .. maybe a couple tried..</P>
    <P>but it still showed "fatal error" as i mentioned.</P>
    <P> plz help me.</P>
  • Replied 8 September 2017, 2:40 pm EST

    <p>Hello,</p><p>Have you tried installing with administrator rights on your system by right clicking the exe and using Run as administrator option? If it doesn't help I would suggest running the install with the logging option so you can create a log file to send to us to debug this issue.</p><blockquote><p> SpWin1.exe /l* c:\temp\log.log</p></blockquote><p>Thanks.<br></p>
  • Replied 8 September 2017, 2:40 pm EST

    <p>Hello,</p><p>In addition to what Reeva stated, I would like to tell you that Spread v1.0 is not tested against Windows 7 as it is a very old product released around 10 years back. So it may and may not work with Windows 7. I would suggest you to upgrade to our latest version  of Spread for Windows i.e. Spread 5 which works absolutely fine with Windows 7 both 64 and 32 bit and has got very advances features like Charts.</p><p> </p><p> </p><p>Thanks,</p><p> </p><p> </p>
Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels