License invalid after moving VM

Posted by: tosch on 26 February 2018, 12:12 am EST

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    Posted 26 February 2018, 12:12 am EST

    After moving my development VM to a new machine spread tells me that my license is invalid.

    Using the GrapeCity License Manager I cannot activate my license again because I only have a serial key (on my licenses page) but no product key.

    Where can I find my product key?

    Thomas

  • Posted 26 February 2018, 7:15 pm EST

    Hello,

    Serial Key and Product Key are the same. You can activate the spread using the serial key. If any error occurs while activating the license through serial key then please share the error message with us.

    Thanks,

    Mohit

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