Corrupt PDF

Originally Posted 16 December 2015, 6:50 pm EST

  • Originally Posted 16 December 2015, 6:50 pm EST

    We generate several PDF files from several of our reports. The PDF files are saved to disk and then attached to an email. In our test system, we do not have any problems. In our production system, one of the reports sometimes (emphasis on sometimes) generates a PDF that cannot be read by Adobe Reader XI. The error message from Adobe Reader starts like: "Adobe Reader could not open "State Certificate.pdf" because it is either not a supported file type ...".

    Any help would be appreciated. I will attach files and code as needed. However, the whole report project is really big (I think), although the report form with the problem is only one form, so uploading the whole report might be confusing.
  • Marked as Answer

    Reply

    Hi,

    We are sorry to mention but it would be difficult for us to comment on the issue until we replicate it at our end. Thus, we request you to please share a small stripped down working sample application replicating the issue so that we can try our level best to provide you an appropriate solution for the same.

    Also, please verify the behaviour with latest build. You can get the same by using the following link:
    http://prerelease.componentone.com/dotnet30/c1webwijmo.webforms/2015-t3/C1WebWijmo.Webforms_3.5.20153.222.zip

    Also, please let us know whether the issue is replicated only in specific machine or environment?

    Regards,
    Raunak Ladha
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