Query My Posts

Query My Posts

Posted by: hoang.nguyen on 13 November 2017, 10:51 am EST

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  hoang.nguyen

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  Posted 13 November 2017, 10:51 am EST

  Is there a way I can query for all posts I have posted in this forum (General Discussion) just like I use to be able to in wijmo forum in the past? Thank you very much.

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  manish.gupta

  

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  Posted 13 November 2017, 3:27 pm EST

  Hi Hoang,
  
  This feature has been included under My account Section or My Forum Posts section.
  
  https://www.grapecity.com/en/my-account/my-forum-posts

  ~Manish

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  hoang.nguyen

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  Posted 14 November 2017, 2:06 am EST

  Thank you Manish. This only list my last 4 posts.

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  manish.gupta

  

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  Posted 14 November 2017, 7:32 pm EST

  Hi Hoang,
  
  Posts are showing under My Forum Posts section 15-Sep-2017 afterward. So the posts after 15-sep-17 should be shown in your account.
  
  We can find 22 posts from you to be shown in your account.

  Could you please share your Grapecity Account credential for further investigation? You may change the credential later?

  You may share the detail privately to our team using SupportOne portal.
  
  http://supportone.componentone.com/home

  ~Manish

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  hoang.nguyen

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  Posted 15 November 2017, 2:30 am EST

  Thank you Manish. I just did.

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  hoang.nguyen

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  Posted 30 November 2017, 4:27 am EST

  Do you have an update on this sir?

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  manish.gupta

  

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  Posted 4 December 2017, 5:21 pm EST

  Hi Hoang,
  
  This issue is still with the team to resolve it with the mentioned issue in your Support Ticket reply:

  The problem is with your account.The team is trying to find out root cause and fixing. We will let you know once the issue get fixed by team.

  ~Manish

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  hoang.nguyen

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  Posted 5 December 2017, 1:57 am EST

  Thank you sir

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  manish.gupta

  

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  Posted 5 December 2017, 5:01 pm EST

  Hi Hoang,
  
  There was some internal technical issue due to which your posts get posted as a different user. The team has fixed and now you will see the post 12-Nov-2017 onwards.

  We are sorry for the inconvenience caused. Alternatively, you can get most of the posted issue using following link:
  
  https://www.grapecity.com/en/forums/search/Hoang?startAt=0&channel=wijmo

  Thanks,
  
  Manish

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  hoang.nguyen

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  Posted 6 December 2017, 2:01 am EST

  Thank you sir

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  jimmcgoldrick

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  Posted 5 August 2018, 9:12 pm EST

  I have a similar problem that I cannot view my Posts, it says there are no recent ones. I have several that I must refer to, and they are not listed. How can I get to them - I shall archive them myself if you don’t want to keep them, but this is information that I do require

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  manish.gupta

  

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  Posted 6 August 2018, 7:51 pm EST

  Hi Jim,
  
  We are sorry for the inconvenience. This should not happen and the posts should be present in My Forum Posts section.
  
  We have forwarded your issue to the concerned team for further investigation. We will update you as we get an update on this.

  ~Manish