C1SuperTooltip doesn't show after a ToolStripMenuItem.Click

C1SuperTooltip doesn't show after a ToolStripMenuItem.Click

Posted by: matti.saarenketo on 17 September 2018, 11:40 pm EST

• 

  matti.saarenketo

  • Post Options:
  • Link
    Copy
  • Jump To Answer

  Posted 17 September 2018, 11:40 pm EST

  C1 version 4.0.20182.320
  
  .Net framework 4.6.1

  I am attempting to show a customized changing tooltip on each cell of a C1.Win.C1FlexGrid.C1FlexGrid

  I also need a System.Windows.Forms.ContextMenuStrip to be on the grid for specific actions for the C1FlexGrid

  When I update the tooltip in C1.Win.C1FlexGrid.C1FlexGridBase.MouseEnterCell it works fine and I see the tooltip.

  The user clicks on a System.Windows.Forms.ToolStripMenuItem creating the event System.Windows.Forms.ToolStripItem.Click

  After that the C1.Win.C1SuperTooltip.C1SuperTooltip doesn’t show the tooltip properly. I can set the tooltip to be visible by showing the tooltip using C1.Win.C1SuperTooltip.C1SuperTooltipBase.Show functions, but then I would need to handle hiding it as well and I would like to keep my code clean.

  Relevant code:

  Public Class Form1
  
  Private Sub C1FlexGrid1_MouseEnterCell(sender As Object, e As C1.Win.C1FlexGrid.RowColEventArgs) Handles C1FlexGrid1.MouseEnterCell
  
  C1SuperTooltip1.SetToolTip(C1FlexGrid1, "I want to see this tooltip.Hovering over row " & e.Row & " col " & e.Col & “”)
  
  End Sub

  Private Sub TooltipDisablerToolStripMenuItem_Click(sender As Object, e As EventArgs) Handles TooltipDisablerToolStripMenuItem.Click
      Debug.Print("After this, the tooltip doesn't show up automatically")
  End Sub
  

  End Class

• 

  meenakshi.singh

  

  • Post Options:
  • Link
    Copy

  Posted 18 September 2018, 9:24 pm EST

  Hi

  Since I could not replicate the problem at my end, I would need you to modify the attached sample; so that I can see the issue at my end.

  In case you see the issue in this sample also, then you can share your system environment details with me, along with a demonstrating video.

  Prj_CustomTooltip.zip

  Regards,
  
  Meenakshi

• 

  matti.saarenketo

  • Post Options:
  • Link
    Copy

  Posted 23 September 2018, 7:52 pm EST

  Video of my issue using the solution you provided:
  
  https://youtu.be/cC3SK2O0NSs

  DxDiag log
  
  DxDiag.zip

• 

  meenakshi.singh

  

  • Post Options:
  • Link
    Copy

  Posted 24 September 2018, 11:16 pm EST

  The issue could be replicated in Windows 10 (1803) only. Hence, it has been escalated to the team as bug [Internal ID is 344603].

  You’ll be informed once it is fixed.

  • Meenakshi
• 

  Ruchir.Agarwal

  

  • Post Options:
  • Link
    Copy

  Posted 14 November 2018, 4:10 pm EST

  Hello ,

  We are happy to inform you that the issue is now fixed.
  
  In order to verify the fix, please upgrade your ComponentOne version either using C1Live or downloading the latest builds from: http://prerelease.componentone.com/dotnet40/c1winforms/2018-t3/C1WinForms.4_4.0.20183.338.zip

  Please do feel free to let me know if you face any issues.

  Best wishes,
  
  Ruchir