C1PdfViewer showing different text than actual

Posted by: Swapnil.Walwadkar on 30 October 2018, 3:53 pm EST

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    Posted 30 October 2018, 3:53 pm EST

    Hello,

    I’ve been using C1PdfViewer [4.0.20171.549] to show a document in my WPF application.

    I observed C1PdfViewer showing different text than the actual PDF.

    Please find the attachments displaying both the screenshots.

    I would like to know why this problem is occurred. And please let me know the solution for it.

    Thanks.

  • Posted 30 October 2018, 3:55 pm EST - Updated 4 October 2022, 12:12 am EST

  • Posted 31 October 2018, 6:11 pm EST

    Hello Swapnil,

    Thank you for sharing the image.

    However, upon testing the issue with various pdf at our end using the same ComponentOne version as yours, we are not able to observe the same. So, we would like to ask few things from you:

    1. Could you try to test the issue using the latest version, which can be downloaded from: http://prerelease.componentone.com/dotnet40/c1wpflibrary/2018-t2/C1WPFBasicLibrary.4_4.0.20182.599.zip
    2. Also are you observing the issue with all pdf or just some pdfs? Could you share one such pdf with us.

      If you have any issues with privacy of the pdf, you can share the same at https://supportone.componentone.com

    Thanks,

    Ruchir

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