Can not create key

Posted by: gbsservice on 8 August 2017, 10:40 am EST

  • Posted 8 August 2017, 10:40 am EST

    i want to create a key for my project in java but i got a message "An error has occurred with the provided key. Please double check the key and try again.".

    how i fix this error? please help me.
  • Replied 8 August 2017, 10:40 am EST

    I'm not able to reproduce any problems with license generation (using both eval and full license keys). My suggestion would be to try it again first and if you're still having problems clear your browser cache (and maybe any cookies associated with the site).
  • Replied 8 August 2017, 10:40 am EST

    Same issue for me.
    Want to create a trial/evaluation java key and websites answers:

    An error has occurred with the provided key. Please double check the key and try again.

    What I entered:
    Serial Number: Evaluation
    Language: Java
    App Name: MomentGIS

    We are about to buy a license but want a test version first.
  • Replied 8 August 2017, 10:40 am EST

    Hi Martin

    I didn't notice any issues with generating a key from the site, but I went ahead and generated a separate trial key using the information you provided. You should see an email from our support system that contains the key.

    Thanks

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