Problem with lines on AR 13.2.18250.0

Posted by: s.canyelles on 14 October 2019, 6:26 pm EST

  • Posted 14 October 2019, 6:26 pm EST

    Good day!

    We updated AR to version 13.2.18250.0 from 13.0.15823.0, since we had problems designing some reports, since a post suggested doing so, and the new version fixed that error.

    The problem we face now is that in a report, that worked fine with version 13.0, after executing the Run method, moves all the controls down few mm, except for the vertical lines, as it shows the attached image.

    Any ideas of what could be the problem?

    Thanks in advance.

    Regards.

  • Replied 14 October 2019, 7:14 pm EST

    Hello,

    Please use the latest hotfix of AR13 SP2 as there is issue with verticle line in AR 13.2.18250.0 which is fixed in the following hotfix:
    http://cdn.grapecity.com/ActiveReports/AR13/hotfixes/ActiveReports-v13.2.18593.0.msi

    Thanks,
    Mohit
  • Replied 14 October 2019, 7:14 pm EST

    Hello,

    Please use the latest hotfix of AR13 SP2 as there is issue with verticle line in AR 13.2.18250.0 which is fixed in the following hotfix:
    http://cdn.grapecity.com/ActiveReports/AR13/hotfixes/ActiveReports-v13.2.18593.0.msi

    Thanks,
    Mohit
  • Replied 14 October 2019, 9:32 pm EST

    Thanks Mohit!

    I tried it, but I get the following error:

    Thanks and regards.
  • Replied 15 October 2019, 2:41 pm EST

    Hello,

    I have checked at two-three different machines but not able to replicate the above error.
    Could you please try after doing the following things:
    1: Run the installer with an Admin rights
    2: Turn off your antivirus.

    If the problem still occurs, then please share the environment detail with us.

    Also, could you please provide the log file. Refer to the following link to generate the log file.
    https://www.advancedinstaller.com/user-guide/qa-log.html

    Thanks,
    Mohit
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