Unable to download PDF with Active Report 14

Posted by: rahul1.patil on 26 July 2020, 9:51 pm EST

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    Posted 26 July 2020, 9:51 pm EST - Updated 30 September 2022, 6:34 am EST

    Hi Team,

    We have migrated our ASP.NET application using active report 11 to 14. The application is using WebViewer control. We are unable to download the pdf report post AR14 upgade. It is trying to download the HTMl instead of PDF. Please see below screenshot. Also when I tried saving the file with the PDF extension, it is saying “Failed - No File”.

    <ActiveReportsWeb:WebViewer ID=“WebViewer1” runat=“server” width=“100%”

    ViewerType=“AcrobatReader” >

    I am able to save the pdf if prnt the page and then save PDF but download button on report is not working.

    Kindly kook into this.

    Also there is a one observation, if you see the report header it saying $ReportInstance(Above screenshot). With AR11, we get ActiveReports.AR11.

    Thanks,

    Rahul

  • Posted 26 July 2020, 11:35 pm EST

    Hi,

    Adding one more issue to above one:

    I used Chrome browser for above but with the IE its not even getting rendered. Screenshot attached.

  • Posted 27 July 2020, 7:00 pm EST - Updated 30 September 2022, 6:34 am EST

    Hi Team, Any update on this.Our users are using IE browser only and it just shows report rendering but nothing comes up.

    Below is the code and screenshot.

    <ActiveReportsWeb:WebViewer ID=“WebViewer1” runat=“server” width=“100%”

    ViewerType=“AcrobatReader” >

  • Posted 27 July 2020, 9:20 pm EST

    Hello,

    regarding the downloading and IE issue

    I am not able to replicate the issue at my end. Please refer to the attached sample.

    Could you please either modify the attached application or provide your own stripped-down project so that we can try reproduce the same behavior at our end and assist you further accordingly.

    if you see the report header it saying $ReportInstance(Above screenshot). With AR11, we get ActiveReports.AR11.

    You can change this by following lines code:

    <ActiveReportsWeb:WebViewer ID="WebViewer1" runat="server" width="100%"
    ViewerType="AcrobatReader" >
            <PdfExportOptions Title="Test"></PdfExportOptions>    
    </ActiveReportsWeb:WebViewer>
    

    Thanks,

    Mohit

    WebViewerApplication1.zip

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