Support multiple languages when export to pdf

Posted by: erdwin.ng on 23 February 2023, 2:28 pm EST

  • Posted 23 February 2023, 2:28 pm EST - Updated 23 February 2023, 2:33 pm EST

    Hi,

    I wish to display multiple languages in pdf. It displays perfectly in the viewer but fails when exporting to pdf.

  • Posted 23 February 2023, 8:14 pm EST

    Hello,

    Please ensure that all fonts used in a report are configured as described on https://www.grapecity.com/activereportsjs/docs/GettingStarted/FontConfiguration

  • Posted 23 February 2023, 9:12 pm EST - Updated 23 February 2023, 9:19 pm EST

    Hi,

    I had configured all fonts used in the report. But the result still the same…

    The first text box in the screenshot is configured with “Noto Sans Simplified Chinese”, which contains the combined text of Chinese and Thai. When comes to pdf, only text in Chinese can be displayed properly.

    The send textbox in the screenshot is configured with ‘Noto Sans Thai’ and it also has contains the combined text of Chinese and Thai. When comes to pdf, only text in Thai can be displayed properly.

    Am I missing any configuration steps?

  • Posted 23 February 2023, 9:17 pm EST

    Hello,

    Please open a new ticket via https://www.grapecity.com/support/contact with more details about the steps that you performed to configure the fonts.

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