DataDynamics Report Preview componet - printer settings - does not respect the duplec option

Posted by: ajjkoch on 3 August 2017, 6:11 am EST

  • Posted 3 August 2017, 6:11 am EST

    Using DataDynamic Reports 1.6.1871.45 I observe the following scenario:



    - Select an multi page report (more then 1 page)

    - Render it with the DataDynamics Preview component.

    - Press the Print tool button on the tool bar

    - Select a printer with duplex (here an hp LaserJet 4300)

    - Press preferences to open the printers preference dialog

    - Select the Finishing tab

    - Check “Print on both sides”

    - Press ok => will come back to the printing dialog

    - Press Apply (to make it sure)

    - Press Print

    Observed:

    Prints to single sides



    Expected

    Should print one page with a front and a back side using the Duplex!



    So that scenario definitely doesn’t work. The funny thing is if you have checked “print on both sides” by default it works. And when you uncheck “print on both sides” it also works.

    BUT THE DESCRIBDE WAY IT STILL DOESN’T WORK.

    Please correct that.
  • Replied 3 August 2017, 6:11 am EST

    Hello,



    I have been able to re-create this issue and entered into our system as Case 148932. You will be notified once a build containing a fix of this issue will be released.

    Till the time this issue gets fixed, you may continue to use the workaround of setting the duplex option by default on the printer.

  • Replied 3 August 2017, 6:11 am EST

    Thank you very much.
  • Replied 14 November 2018, 11:13 pm EST

    I am also doing as the same as my printer, I really appreciate your website! I spent a whole day trying for printer setting. I want to reboot my printer but when I doing this its shows an error message boot device not found and I am looking for the support of this problem. I already visit a website also:- https://hpetechnicalsupportnumber.com/blog/category/hp-system-boot-device-not-found-error/
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