Active Report 2 - Lost Serial #

Posted by: benoit.valenti on 11 March 2020, 2:26 am EST

  • Posted 11 March 2020, 2:26 am EST

    Hi,
    We bought many years ago a AR 2 (with VB6) license but now since the programmer left, we are not able to find the Serial # or the email that comes with it.

    Is there a way for an Admin or Tech Support to help me find it on your side ?
    i need to recompile a vb6 software and i'm always getting the EVALUATION COPY watermark.

    Thanks.
    Benoit Valenti, Sys.Admin.
  • Replied 11 March 2020, 5:52 pm EST

    Hello,

    Could you please provide any more information like Name of the employee, Company Name or anything you can provide so that I can the serial information in our database.

    Thanks,
    Mohit
  • Replied 11 March 2020, 10:40 pm EST

    Sure!
    It was bought by Astral Media back in the days.
    The person who used it was Alexander Maiornikov.

    let me know if you find something.

    Thanks.
  • Replied 11 March 2020, 10:47 pm EST

    Hello,

    Sorry to mention that I have not found any license against the "Astral Media" company and "Alexander Maiornikov" user.
    Could you please give any other information regarding the same.

    Thanks,
    Mohit
  • Replied 11 March 2020, 10:51 pm EST

    Unfortunately, it's all i got.
    The company is Astral Media or Astral Radio, even just Astral.

    Alexander was the Dev who used it.

  • Replied 11 March 2020, 11:02 pm EST

    Hello,

    Sorry, I am unable to find any information related to Astral Media or Astral Radio, even just Astral. Could you please provide any email id of the developer so that I can search the same at my end.

    Thanks,
    Mohit
  • Replied 11 March 2020, 11:02 pm EST

    or just provide the domain of the email ID.

    Thanks,
  • Replied 11 March 2020, 11:04 pm EST

    @astralradio.com
    @radio.astral.com
    @astral.com

    or a long shot @affichage.astral.com

    Thanks a bunch.
  • Replied 11 March 2020, 11:18 pm EST

    Hello,

    Still, there is no information corresponding to these domains. Do you have any order information or have you transfer the license to another company.

    Thanks,
    Mohit

  • Replied 11 March 2020, 11:23 pm EST

    We were recently bought buy Bell Media, but i really doubt someone transferred the license.

    The only thing that could have happened is someone else bought the license with his name. I have two names if you don't mind looking into
    - Jacques Larcher (or Jacques L'archer)
    - Paul Hayeur



    if you find nothing, that means it's lost.

    i'll find something else or hire another Dev. to do the job.
  • Marked as Answer

    Replied 11 March 2020, 11:38 pm EST

    Hello,

    I am extremely sorry that I am unable to find any information regarding your license. However, you can contact our sales team "us.sales@grapecity.com" or 18008582739(9AM - 5PM EST) for the same:

    Thanks,
    Mohit
  • Replied 11 March 2020, 11:44 pm EST

    Thank you for your time!

    have a nice one.
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