Epson FX890 not printing correctly Help Please

Posted by: bhssupport on 10 September 2017, 3:39 am EST

  • Posted 10 September 2017, 3:39 am EST

    We recently upgraded to new Epson FX-890 Dot Matrix printers.

    Currently using Active Reports v2 for all our reports.

    Every time we print to our Laser printers everything looks/works perfectly.
    But as soon as we print to the dot matrix printers, there are some fields that are unreadable, even though the print preview shows up correctly.

    Also we have tried changing the drivers for the Epson printers, tried changing the fonts etc.

    If someone would please be able to shed some light on this situation.

    Thank you
  • Replied 10 September 2017, 3:39 am EST

    Hello,

    It seems that a similar issue has been posted by you in our portal as well and the same has been escalated to the concerned team.

    We would request you to please revert on your original case id : 38818 only to maintain the thread and avoid any confusion. Hereby considering this forum as closed.

    Regards,
    Mohita
Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels