Need to migrate my licence to a newer machine

Posted by: ian.logan on 15 August 2019, 10:58 pm EST

  • Posted 15 August 2019, 10:58 pm EST

    Hi. Strange one here.

    I have a very old application I thought would never need to be used again - its on an old Windows XP VB development machine. The machine still runs but acts up from time to time. I now need to modify the old application.

    I'd like to migrate the old version of ComponentOne Studio that the app needs to a new dev workstation but here's the rub. I don't have the details of our serial number. Grape City have no record of our purchase - (Circa 2003-2005?) presumably as it was bought from Component One and cant help me without the serial number. My own company don't have records that go that far back. As I say - I have access to the old machine, it runs, builds, compiles - Is there any way I can identify the serial number from any of the config on the old machine? Just so that GrapeCity can assist me?

    Help! please?
  • Marked as Answer

    Replied 18 August 2019, 8:29 pm EST

    Hello,

    Your case has been replied on the SupportOne portal.
    Link : http://supportone.componentone.com/home/casedetail/394443

    Please continue the conversation there only.

    Regards,
    Prabhat Sharma.
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