Posted 22 February 2023, 3:43 pm EST
I hope this message finds you well. I noticed that you are currently using SpreadJS and wanted to touch base with you regarding a support case that we have created for you with the ID CAS-38208-M6N9S5. You can easily access this case by visiting your mysupport page.
We understand that implementing new software can come with its own set of challenges, and we want to make sure that we provide you with the best possible support. Therefore, if you face any issues, please do not hesitate to reach out to us through the support case, and we will be more than happy to assist you with resolving them.
Furthermore, we kindly request that you consider creating a case on the forum of SpreadJS as well. Doing so will allow other users to benefit from your questions and concerns, and it will also help us to improve our product by addressing the needs of our users.
Thank you for your attention to this matter, and please do not hesitate to contact us if you require any further assistance.