Image file created by IRange.ToImage is corrupted

Posted by: yyoshimura on 22 May 2022, 6:42 pm EST

  • Posted 22 May 2022, 6:42 pm EST

    Hi,

    We noticed that sometimes image file created by using IRange.ToImage is corrupted. The ToImage() method invocation was successful without any exceptions. Please refer attachment for reproduction.

    Please help to investigate this issue. Thank you.

    Regards

    Sample.zip
  • Replied 23 May 2022, 2:17 pm EST

    Hello,

    Thank you for reporting this issue.
    We too can observe the issue and escalate this to the development team for investigation. We will let you know as soon as we get any update on this from their end.
    [Internal Tracking ID: DOCXLS-5990]

    Regards,
    Prabhat Sharma
  • Marked as Answer

    Replied 9 June 2022, 10:22 pm EST

    Hello,

    We are glad to let you know that the issue has been fixed in the 5.1.2 version of the API so please upgrade to the latest version to resolve this issue:
    https://www.grapecity.com/documents-api-excel/download

    Regards,
    Prabhat Sharma.
  • Replied 21 June 2022, 11:40 am EST

    Thank you for your support. We confirmed that the issue was fixed.
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