License Problem

Posted by: niponxwo on 9 October 2019, 1:44 pm EST

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    Posted 9 October 2019, 1:44 pm EST

    Dear Support Team,

    I already buy and install Document for Excel, but the out put still be show Evaluation Warning as new sheet.

    “Unlicensed copy of GrapeCity Documents for Excel, .NET Edition. Contact us.sales@grapecity.com to get your 30-day evaluation key to remove this text and other limitations.”

    How should I remove it ???

  • Posted 9 October 2019, 4:07 pm EST

    Hi,

    This happens when the application through which the excel file is generated is not licensed.

    To resolve this, you need to apply license to GcExcel. For steps on how to license your GcExcel for .Net, please refer following documentation page: https://help.grapecity.com/gcdocs/gcexcel/onlinehelp/webframe.html#LicenseInformation.html

    Best wishes,

    Ruchir

  • Posted 9 October 2019, 9:30 pm EST

    Hi,

    Since serial keys are private they should not be shared here on public forums. Henceforth, I have deleted your previous response from here and have created a ticket with ID:401501 for you at SupportOne. Would request you to please continue our discussion over there.

    ~Ruchir

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