@grapecity/gcpdfviewer - text selection issues

Posted by: kza on 26 November 2020, 7:26 pm EST

    • Post Options:
    • Link

    Posted 26 November 2020, 7:26 pm EST

    Hi, we are going to buy a license for gcPdfViewer. But we are facing the problem regarding text selection in files that are displayed inside the viewer. When I try to select some text inside the viewer- then the selected text appears above the cursor (about 50 pixels offset above the cursor). Is it possible to fix this issue?

  • Posted 1 December 2020, 7:00 pm EST

    Hi,

    We are sorry for the inconvenience because of the delayed response and thank you for considering the Grapecity Documents for purchasing.

    With the latest version 2.0.10, we are able to select the text content correctly. Please refer to the following demo sample for reference:

    https://www.grapecity.com/documents-api-pdf/demos/features/document/doc-properties/pdf-cs

    In case, you are having an issue with any specific Pdf file, please share the file with us so that we may further investigate and assist you accordingly.

    Regards,

    Manish Gupta

Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels