Pdf Not Replicated the Word Document Format

Posted by: karthick on 10 February 2020, 4:02 am EST

  • Posted 10 February 2020, 4:02 am EST

    Hi,
    We are trying to convert attached word document ( AlphaTestDOC.docx, TestDoc.docx) to pdf.
    But we are not getting expected format in pdf files (AlphaTestPDF.pdf, TestDocPDF.pdf).
    We are using the following dll files to load document in gcword object and convert to pdf.

    1. Office 365
    2. GrapeCity.Documents.Common.dll - 2.2.0.310
    3. GrapeCity.Documents.Imaging.dll - 2.2.0.310
    4. GrapeCity.Documents.Layout.dll - 2.2.0.310
    5. GrapeCity.Documents.Pdf.dll - 2.2.0.310
    6. GrapeCity.Documents.Word.dll - 2.2.0.310

    Do we need to follow/configure anything to get the expected result?Word Conversion.zip
  • Replied 10 February 2020, 9:16 pm EST

    Hello,

    We can observe the issue as well. Hence, I have forwarded it to the developers [DOC:1718].
    We will update you once it is fixed or we receive an update.

    Thanks,
    Ruchir
  • Replied 11 February 2020, 8:53 pm EST

    Hi Ruchir,
    Any update on this ? When can we expect the update ?
    Thank you.
    Regards,
    Karthik Thangavel
  • Replied 14 February 2020, 5:53 am EST

    Hi Ruchir,
    Any update on this ?
    Thank you.

    Regards,
    Karthik Thangavel
  • Replied 20 February 2020, 5:50 am EST

    Hi Karthik,

    Our current Word to PDF conversion has several known layout related issues. We are currently working hard on refactoring of that code that should fix most of those issues, this update will become available in 2-3 months from now (most probably in our v3.2 release, but maybe even earlier).

    Thanks,
    Dmitry.
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