auto email notification if the Posts get reply

Posted by: 1728884346 on 15 October 2019, 7:09 pm EST

  • Posted 15 October 2019, 7:09 pm EST

    Hi,

    here may not the right place to post this question,

    but is possible auto trigger email notification to registered email address when the post get reply? otherwise need frequently to login grapecity.com and check the post.

    sometime forget to check, sometime login to check but nothing update.
  • Replied 16 October 2019, 5:20 pm EST

    Hi,
    We are sorry for the inconvenience, we have forwarded this issue to the concerned team for further investigation.
    In the meantime, you may use our SupportOne portal to post the issues and get the response and get the email notification.
    http://supportone.componentone.com

    Regards,
    Manish Gupta
  • Replied 23 December 2021, 5:55 pm EST

    Hi Team

    may i know any update for this feedback? is possible we have email notification if someone reply on post?
  • Replied 26 December 2021, 3:18 pm EST

    Hi,
    The email service is working now for forums and you may also post the query using the Grapecity Account My Support Section:
    https://www.grapecity.com/my-account/my-support

    Regards,
    Manish Gupta
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