Form load error

Posted by: kbj on 7 May 2019, 10:34 pm EST

    • Post Options:
    • Link

    Posted 7 May 2019, 10:34 pm EST - Updated 30 September 2022, 4:54 am EST

    A simple form with a spread control gives me the following when loading:

  • Posted 9 May 2019, 4:07 pm EST

    First of all we apologies for the inconvenience. This is an already reported bug which has already been fixed in a hotfix build.

    You can get the setup fixing this issue from either of these links:-

    https://cdn.grapecity.com/SpreadNET/installer/12.0.20181.3/offlineDownload_ComponentsOnly.zip

    https://cdn.grapecity.com/SpreadNET/installer/12.0.20181.3/offlineDownload_Full.zip

    To install Spread.NET 12 on your computer, please follow these steps (PS: YOU HAVE TO DO OFFLINE INSTALLATION FOR THE FIX)-

    1. Unzip the above files to the following path (replace “[YOU]” with your Windows user login):

      C:\Users[YOU]\AppData\Local\GcInstaller\Offline
    2. Run Spread.NET Installer.exe,
    3. Select “Options” (bottom left) to open the Options dialog,
    4. Select the “Mode” tab and change Install Mode to “Offline” then close the Options dialog.
    5. Select the Spread.NET 12 components and/or documentation to install, then click “Install.”

    Please note you must also read and accept the End User License Agreement terms and conditions to proceed with installing (check box above “Exit” button).

    Hope it helps. Let us know if you still face any issues.

    Thanks,

    Reeva

  • Posted 10 May 2019, 1:57 am EST

    Hi Reeva,

    I attempted the offline installation above several times. I even tried to install it to a different directory. It ran to completion but installed nothing.

    Any ideas?

  • Posted 13 May 2019, 2:40 am EST

    Fixed by full uninstall then reinstall

  • Posted 13 May 2019, 2:33 pm EST

    Hello,

    We are glad to know that your issue has been resolved.

    Thanks,

    Reeva

Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels