Need information on the old ticket which was placed in SupportOne.

Need information on the old ticket which was placed in SupportOne.

Posted by: krishna.vajja on 3 March 2021, 9:19 pm EST

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  krishna.vajja

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  Posted 3 March 2021, 9:19 pm EST

  Hi,
  
  Previously, we posted a query on SupportOne and below is posted ticket link.
  
  https://supportone.componentone.com/home/casedetail/454804.
  
  We are not able to access the link any more. So please help us on how to access this and look into the conversation.
  
  Thanks,
  Krishna.
  
  Please

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  jitender.yadav

  

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  Replied 4 March 2021, 6:28 pm EST

  Hi Krishna,
  
  You can still open your old cases in read-only mode.
  If you need to create a new case, you can post it on the new Support page:
  https://www.grapecity.com/my-account/my-support​​​​​​​
  
  Regards,
  Jitender