Spread Designer Menues empty

Posted by: stefan.schell on 11 February 2020, 3:36 am EST

  • Posted 11 February 2020, 3:36 am EST

    Hi. I got a new Win 10 Laptop HP Elitebook 850 G6 and installed the licensed Spread.net 12 WInForms and the trial version Spread.net 13 WinForms. In both versions the Menues of the Spread Designer are empty except the File menue. Has anybody an idea what happened here? Could it be a problem with the Win 10 dpi scaling?
    Thanks for your help Stefan
  • Replied 11 February 2020, 3:47 am EST

    Here is a screenshot of the 13 designer:
    [g]https://gccontent.blob.core.windows.net/forum-uploads/file-d5220a45-358d-4db9-86e1-f4d2e9927d1a.png[/img]
  • Replied 11 February 2020, 8:28 pm EST

    Hello Stefan,

    Through the image you shared, I can see that you are certainly facing an issue.
    To help me narrow down the problem, could you please confirm whether your system locale is different than English. If yes, can you try changing the language of the system to English?

    Thanks,
    Ruchir
  • Replied 12 February 2020, 4:00 pm EST

    Hi Ruchir.
    Aah OK, so I have changed the regional format to english US and the windows display language to english US and the menues are shown. But shouldn't this work also for our german settings?
    Neverless thanks for this special workaround.
    Stefan
  • Replied 12 February 2020, 4:11 pm EST

    Hi Stefan,

    Yes, ideally it should have worked.
    The issue you faced is a bug known to the developers and is planned to be fixed in next Spread 13 release.

    ~Ruchir
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