Safari scroll issue

Safari scroll issue

Posted by: sravya_tamma on 19 May 2021, 6:59 am EST

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  sravya_tamma

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  Posted 19 May 2021, 6:59 am EST - Updated 3 October 2022, 4:52 am EST

  Hello,

  Recently we are experiencing the flexgrid scroll issue with safari 14.1 & (Catalina 10.15.7). I tried it on grapecity demos itself and i can replicate the issue. Attached is a video and screenshot on one of your grapecity demos.

  Please advice what is the solution. Thanks

  

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  sravya_tamma

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  Posted 19 May 2021, 7:03 am EST

  Here is the video scroll-720.mov.zip

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  ashwin.saxena

  

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  Posted 19 May 2021, 3:38 pm EST

  Hi Sravya,

  We are sorry for the inconvenience caused. This is a known issue and we are working on this to fix it. I will update you once this is fixed.
  
  The internal tracking id of the case is WJM-20030.

  Regards,
  
  Ashwin

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  sravya_tamma

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  Posted 20 May 2021, 7:50 am EST

  Thank you Ashwin.
  
  Is there an estimated time on when this will roll out ?

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  ashwin.saxena

  

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  Posted 20 May 2021, 2:28 pm EST

  Hi Sravya,

  I have asked the dev team to provide an ETA on this. I will update you once I will hear from them.

  ~regards

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  matt_baker

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  Posted 25 May 2021, 7:46 am EST

  This is affecting multiple projects on our team as well.

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  ashwin.saxena

  

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  Posted 25 May 2021, 8:28 pm EST

  Hi Matt,

  Thanks for the update. I have asked developers to look into this on priority.

  ~regards

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  chris.bannon

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  Posted 27 May 2021, 2:18 am EST

  Hey all, thanks for reporting this issue.

  Unfortunately, this seems to be a repaint bug in Safari. The good news is that I made a workaround for now. Feel free to use this fix for the time being.

  Ideally this bug is fixed in Safari, but if not, we will have to decide whether to put this (ugly) hack into our own code or not. We are attempting to get this resolved with the Safari team.

  I made a sample to demonstrate the issue and the fix. You can test it yourself here: https://safari-14-1-scroll-hack.stackblitz.io

  And if you want to see the code for this sample, its here: https://stackblitz.com/edit/safari-14-1-scroll-hack