Unable to click scrollbar

Unable to click scrollbar

Posted by: rcj on 17 June 2019, 1:08 am EST

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  rcj

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  Posted 17 June 2019, 1:08 am EST

  We are having an issue where the scrollbar in a flexgrid is visible but we can’t click it when it sits level with the header row… This happens in both Safari and Chrome on macOs Mojave. Even the demo on the GrapeCity web site is having the issue for us.

  When we use the scrollwheel to scroll down a bit, the scrollbar becomes clickable and draggable with the mouse.

  https://www.grapecity.com/wijmo/demos/Grid/PagingScrolling/ScrollingandViewRange/purejs

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  manish.gupta

  

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  Posted 17 June 2019, 8:05 pm EST - Updated 3 October 2022, 10:31 am EST

  Hello,

  We are sorry, we are unable to replicate the issue at our end. Please refer to the attached screenshots that show the version of macOS, Chrome, and Safari we used to replicate the issue.

  Steps to replicate the issue:

  • "* “Open macOS Mojave.”

  • “Open the sample link.”

  • “Drag the scrollbar of FlexGrid to scroll the grid.”
    
    "

  Could you please tell us if we are missing something?

  Regards,
  
  Manish Gupta

  
  
  
  
  

  

  721×349 19.5 KB

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  rcj

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  Posted 23 August 2019, 12:53 am EST

  I’ve enclosed a video of what we’re seeing in Safari 12.1.2.

  We have not yet tried this with the latest release. We’re in the process of testing now.

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  rcj

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  Posted 23 August 2019, 12:54 am EST

  Here’s the videoscroll-issue-safari-sm.mov.zip

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  ashwin.saxena

  

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  Posted 26 August 2019, 8:34 pm EST - Updated 3 October 2022, 10:32 am EST

  Hi,

  We are sorry but we were not able to replicate the issue in the provided version of Safari. Please refer to the images attached.

  ~regards