C1Sizer - Does Not Work on Win7 w/ Font Size Increased

Posted by: sales on 16 October 2019, 5:49 am EST

  • Posted 16 October 2019, 5:49 am EST

    We've run into an issue with a WinForms MDI application using the C1Sizer control v4.0.20191.363.

    In most deployed environments (Win7 and Win10) the control works as desired. However it appears in a Win7 environment, where the user has the Font Size set to Medium 125% the interface will scale\display properly.

    Examples attached.
  • Replied 16 October 2019, 8:19 pm EST


    Sorry but I can not replicate the issue at my end in using C1Sizer with 125% DPI in Win 7 as show in the attached GIF.

    Please modify the attached sample or provide your own stripped down sample and mention the steps that have been taken to replicate the issue, so that we can narrow down the problem and provide you a helpful solution.
    Please provide your Environment details with the build version too.

    Prabhat Sharma.

  • Replied 18 October 2019, 1:23 am EST

    Attached are three zip files:
    - Images.zip - Screen captures of WinVer and examples of resizes

    - 191018_C1Sizer_C1_Modified.zip
    Modified example of your sample project...resizer control functions properly.
    Your form and a stripped down version of my example form work as desired on Win7 with Font Size set to Medium 125%.

    - 191018_C1Sizer_ResizeIssue.zip
    Stripped down project with form that does not resize on Win7 with Font Size set to Medium 125%

  • Replied 20 October 2019, 4:19 pm EST


    Thank you for the sample , we can also observe the issue in Win 7 with higher DPI settings.
    We have escalated the case to the developers , will let you know once we get any update from the developers end.
    [Internal Tracking ID : 402526]

    Prabhat Sharma.
Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels