licensing issues

Posted by: josh on 23 July 2020, 8:48 am EST

  • Posted 23 July 2020, 8:48 am EST

    I cannot get a 2015 serial activated, the control panel just says "something went wrong" (thank you for the wonderful error msg)

    Should I post the serial here and the email I need it deactivated an re-activated to?
  • Marked as Answer

    Replied 23 July 2020, 6:09 pm EST

    Hello,

    Your case has been replied on the given link:
    https://supportone.componentone.com/home/casedetail/454765


    Please continue the thread there only.

    Regards,
    Prabhat Sharma.
  • Replied 24 July 2020, 2:07 am EST

    thank you, I have received the error
    "Activated too many times"

    The old computers are no longer available, so I need the serial key to be reset by you, please.
  • Replied 26 July 2020, 10:21 pm EST

    Hi Josh,

    Sorry for the inconvenience.
    Here is the correct link : https://supportone.componentone.com/casedetail/454765

    Your case has been replied on the above link.

    Regards,
    Prabhat Sharma.
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