C1Window in Terminalserver

Posted by: stefan.nerlich on 30 March 2020, 6:10 pm EST

  • Posted 30 March 2020, 6:10 pm EST

    Hello,
    a WPF program in a terminal session no longer opens a C1 window if the terminal window has been closed and then reopened (the WPF program is still running while the terminal window was closed).C1DemoApp.zip
  • Replied 2 April 2020, 1:13 am EST

    Hello,

    Just wanted to update you that we are working on this and will get back to you soon.

    ~Regards,
  • Replied 2 April 2020, 1:27 am EST

    Please let me know if you need additional information.

    thanks,
    Stefan
  • Replied 3 April 2020, 12:08 am EST

    Hi Stefan,

    Could you please share a video of the issue? I tried replicating the problem by publishing the WPF application onto a Win12ServerR2 machine and accessed it through RemoteWebAccess but could not see any problem.
    Also, I used the latest ComponentOne version for testing, what version are you using?

    Thanks,
    Ruchir
  • Replied 3 April 2020, 1:42 am EST

    Hi Ruchir,
    we are using C1 Version 4.0.20201.697 and as well Win12ServerR2 connecting with Windows RDP Client:



    As we have some security concerns to upload a video in a public forum please send me an email address to which I can send the video.

    Thanks,
    Stefan
  • Replied 5 April 2020, 4:58 pm EST

    Stefan,

    We understand your security concern, you may upload the video along with any other files at our SupportOne portal: https://supportone.componentone.com/newcase

    *Note: The portal has an upload limit of 5 MB.

    Thanks,
    Ruchir
  • Replied 5 April 2020, 6:57 pm EST

    Hi Ruchir,
    thank you. I have uploaded the video to incident Case ID 430289

    thanks
    Stefan
  • Marked as Answer

    Replied 5 April 2020, 9:30 pm EST

    Hello Stefan,

    Thank you, I can confirm that we've received it. I am now looking into it and will reply back to you there.

    ~Regards,
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