Posted 16 June 2019, 11:46 pm EST
When printing to HP printers from the C1DocumentViewer, the text is not printed (some random letters or partial letters may appear scattered on the paper), even though the preview is displayed correctly. Lines, row-backgrounds etc. are printed as expected.
Adding an extra button outside the C1DocumentViewer with “doc.Print()” or “doc.PrintDialog()” in the click-event prints the document correctly.
From the information we have, this only occurs when printing to HP printers (network or USB), other printers seem to process the page correctly (tested on Canon and Kyocera). Export / print to pdf works correctly as well.
We need a solution to this ASAP, either by a working version of the control or by re-routing the print-button-click-event.