Hyperlink is not working in HTML Viewer (AR 12) within a CrossSectionBox

Posted by: rd on 11 May 2018, 7:45 am EST

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    Posted 11 May 2018, 7:45 am EST - Updated 30 September 2022, 9:16 am EST

    Hi guys,

    Can someone tell me why the hyperlink is not working within a CrossSectionBox when running the report in the HTML Viewer.

    Hyperlink work well outside of the CrossSectionBox but not inside.

    It very easy to reproduce the issue. Just add textboxes with hyperlink in each section (Report_Header, Page_Header, Detail, Page_Footer) then make tests by adding or removing the CrossSectionBox between Page_Header and Page_Footer section.

    See attached image.

    Thanks

    Marc Lamontagne, eng.

  • Posted 13 May 2018, 6:18 pm EST

    Hello,

    I am able to reproduce the issue at my end. I have escalated this to our developer team(Tracking Id 258230) and will inform you once I get any information from them.

    Sorry for the inconvenience caused.

    Thanks,

    Mohit

  • Posted 14 May 2018, 1:52 am EST

    Thanks Mohit.

  • Posted 14 May 2018, 8:47 pm EST

    Hello,

    You could also use the “CrossSectionLine” instead of “CrossSectionBox” as a workaround as of now.

    Thanks,

    Mohit

  • Posted 15 May 2018, 11:57 pm EST

    Yes, I know. But I need to change several reports…

    Thanks.

  • Posted 17 May 2018, 1:07 am EST

    Hello,

    Your issue is with our developer team and will update you once I get any information.

    Thanks,

  • Posted 22 May 2018, 6:29 pm EST

    Hello,

    This issue is fixed in our internal build. It will come with our next release AR12 SP2(August 2018). Could you please tell if you need hotfix for the same.

    Thanks,

    Mohit

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