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Posted by: bhaskara.chaithanya on 29 August 2018, 3:53 pm EST
bhaskara.chaithanya
Posted 29 August 2018, 3:53 pm EST
Hi Team,
Can you please let us know how can we install the C1StudioInstaller20181.1.17.exe offline mode.
We have installed visual studio 2015 professional and then tried to install the media silently. But the exe not showing any help options or silent switches. No option to pass any command line for the features to be selected/deselected.
I don’t see any logs generated during the installation.
Could you please help us.
Thanks and Regards,
Chaithanya
bhaskara.chaithanya
Posted 29 August 2018, 4:53 pm EST
Hi Team,
We have tried using below command after installing licensing.
C1StudioInstaller20181.1.17.exe msiexec.exe /i /qb
But this is opening the installer. Silent installation should not open the installer correct?
Please help us here. Can we have Offline switches in .MSI installer file since we are using .EXE installer file. Please let us know.
Thanks,
Chaithanya
bhaskara.chaithanya
Posted 29 August 2018, 5:46 pm EST
Hi Team,
Used below command to install silently
C1StudioInstaller20181.1.17.exe msiexec.exe -i -s -pWIF,MVC,WEF,WPF,LIS,INS,ACX,XAO . I was able to install the media silently.
Can you please let us know what Product code can used for Web API. We need to add Wed API in the above command.
Thanks,
Chaithanya
meenakshi.singh
Posted 30 August 2018, 3:53 pm EST
Hi Chaithanya!
Regards,
Meenakshi
bhaskara.chaithanya
Posted 30 August 2018, 9:55 pm EST
Hello Meenakshi,
Thanks for providing the link.
Do we have any Product code for WEBApi?
Thanks,
Chaithanya
meenakshi.singh
Posted 2 September 2018, 10:46 pm EST
Hello Chaithanya!
Yes, please use API as product code for WebApi.
Best regards,
Meenakshi
bhaskara.chaithanya
Posted 5 September 2018, 6:59 pm EST
Hi Meenakshi,
We have used and tried to install the module silently. It went smoothly in Windows 7 machine. But In windows 10 we are facing below issue while running in system context.
Thanks,
Chaithanya
meenakshi.singh
Posted 6 September 2018, 4:17 pm EST
Hi Chaithanya!
“In windows 10 we are facing below issue while running in system context.”
Also, please check log file in Documents folder and share the same on this thread.
Regards,
Meenakshi
bhaskara.chaithanya
Posted 9 September 2018, 6:06 pm EST
Hi Meenakshi,
Good day!
What we are doing:
We are installing the module in silent mode through elevated cmd prompt in system context.
We run PsExec.exe -i -s -d cmd.exe which opens system context elevated cmd prompt. in that cmd prompt we execute below command.
“C1StudioInstaller20181.1.17.exe -i -s -pWEF,WPF,LIS,INS,ACX,XAO,WIF,MVC,SIL,WRT,UWP” It runs silently for some time. then we get “An unhandled exception occurred in C1studioinstaller”.
I was able to reproduce the issue in two other windows 10 machines.
Thanks,
Chaithanya
bhaskara.chaithanya
Posted 9 September 2018, 6:12 pm EST
bhaskara.chaithanya
Posted 9 September 2018, 6:29 pm EST - Updated 3 October 2022, 11:11 pm EST
E
.
Error Screenshot and logs are attached.
Thanks,
Chaithanya
bhaskara.chaithanya
Posted 11 September 2018, 2:17 am EST
Hi Meenakshi,
Can you please help us here.
Thanks,
Chaithanya
meenakshi.singh
Posted 11 September 2018, 3:05 pm EST
Hi Chaithanya!
I am looking into this case, and will update you soon.
Regards,
Meenakshi
meenakshi.singh
Posted 11 September 2018, 6:15 pm EST
Chaithanya!
I tried the same command as yours- “C1StudioInstaller20181.1.17.exe -i -s -pWEF,WPF,LIS,INS,ACX,XAO,WIF,MVC,SIL,WRT,UWP” on Windows 10 machine, but I could not replicate the issue.
Can you please confirm if you are running command prompt with admin rights?
Best regards,
Meenakshi
bhaskara.chaithanya
Posted 11 September 2018, 10:29 pm EST
Hi Meenakshi,
Step1: Copy PsExec.exe attached here into the file location.
Step2: Run the CMD in admin mode.
Step 3: Redirect to the path where PsExec.exe file is present and run command “PsExec.exe -i -s -d cmd.exe”. It opens CMD in admin mode in system context.
Step 4: In this CMD prompt redirect to the path where C1StudioInstaller20181.1.17.exe is present and run th cmd “C1StudioInstaller20181.1.17.exe -i -s -pWEF,WPF,LIS,INS,ACX,XAO,WIF,MVC,SIL,WRT,UWP,API”.
You will get the issue if we do in system context. I am attaching the PsExec.exe file.
Thanks,
Chaithanya
bhaskara.chaithanya
Posted 11 September 2018, 10:29 pm EST
meenakshi.singh
Posted 12 September 2018, 4:59 pm EST
Hi Chaithanya!
During further investigation, it seems that the problem is with your Documents folder. How is the Documents folder mapped in your machine?
You can check- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders’s Personal value.
Moreover, though the exception has been thrown, your previously shared log suggests that the installation went through correctly.
Regards,
Meenakshi
bhaskara.chaithanya
Posted 16 September 2018, 4:59 pm EST
Hi Meenakshi,
Good Day!
Have you tried with PsExec.exe file?.
I will do it in a clean machine.
The folder structure is as below in attached screenshot.
Thanks and Regards,
Chaithanya
bhaskara.chaithanya
Posted 16 September 2018, 9:44 pm EST
Hi Meenakshi,
We have tested in clean machine. But Still facing same error.
Please find the attached logs.
Thanks and Regards,
Chaithanya
bhaskara.chaithanya
Posted 17 September 2018, 6:18 pm EST
Hi Meenakshi,
Can you please let us know what is the problem with Documents folder option. I have attached the regedit screenshot.
Thanks and Regards,
Chaithanya
meenakshi.singh
Posted 18 September 2018, 7:50 pm EST
Hi Chaithanya!
Thanks. Let me discuss this issue further, with the concerned team. I’ll update you soon.
Regards,
Meenakshi
bhaskara.chaithanya
Posted 18 September 2018, 9:19 pm EST
Hi Meenakshi,
Thanks for replying. Will wait for your response.
Thanks and Regards,
Chaithanya
meenakshi.singh
Posted 19 September 2018, 7:39 pm EST
Hi Chaithanya!
I have updated its response on this link, in SupportOne:
https://supportone.componentone.com/casedetail/343737
Please see the same, and reply over there in case of any further query/issue.
Best regards,
Meenakshi
