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Posted by: selvakumar.periyasamy on 9 February 2018, 8:28 am EST
selvakumar.periyasamy
Posted 9 February 2018, 8:28 am EST
Hi
We are using angular 2 Flexgrid version 405 , we have lot of templates in the column and have around 50 rows, when i scroll through the rows I can see the rows are flashing , please see the attached gif.
I have also set the cloneFrozenCells parameter to false, but still not an use.
please help me in fixing this.
abhishek.dutta
Posted 11 February 2018, 3:00 pm EST
Hi,
Thank you for reporting the issue. While we can observe the problem from the GIF that is attached to this case, we are unable to reproduce the issue at our end. Could you please send us a small sample which reproduces the issue so that we can investigate this further.
selvakumar.periyasamy
Posted 12 February 2018, 3:16 am EST
Hi ,
Please find the attached sample code, the issue can be reproduced easily in IE11 so please try using IE11. Sample.zip
abhishek.dutta
Posted 12 February 2018, 4:51 pm EST
Hi,
Thank you for the sample.I was able to run the sample but I have not been able to reproduce the issue consistently. I am still investigating the issue, I will update you regarding the same soon.
selvakumar.periyasamy
Posted 14 February 2018, 7:15 am EST
Hi Abishek,
Any update on resolving this issue is much appreciated.
Thanks!
abhishek.dutta
Posted 14 February 2018, 2:46 pm EST
Sorry for the delay, I am still investigating it. I should be able to provide you some information by tomorrow.
abhishek.dutta
Posted 14 February 2018, 5:29 pm EST
Hi,
I have tested this out on a couple of machines ( on IE 11) and I cannot seem to reproduce it. Please see the attached GIF Image
Could you please let me know there is any additional step that needs to be performed to reproduce this.
Here are my environment Details, in case you are testing this on a different environment then please let me know.
Windows 10 ( 64 x)
Browser IE 11 (11.0.14393)
Build : 5.20173.405
Also, could you please test this out on a different machine as well and let me know if you are facing the same issue. Please feel free to provide us any additional information that would help us reproduce the issue so that we can escalate the issue to our Dev Team and get it fixed.
selvakumar.periyasamy
Posted 16 February 2018, 3:51 am EST
Hi ,
Please find my IE version
OS : Windows 7 Enterprise
64 BIT.
Let me know if you can reproduce using the above config.
abhishek.dutta
Posted 18 February 2018, 8:11 pm EST
Hi,
I was able to reproduce it on the environment mentioned by you on IE 11 . I have created a case with ID 309400 in our system to have it investigated by the Dev Team. You have been added as an correspondent to this case and you will be notified once this case is resolved.
Thanks,
Abhishek
selvakumar.periyasamy
Posted 21 February 2018, 8:51 am EST
Hi Abhishek,
Can you please give me a rough ETA for fixing this issue, we are looking to upgrade but only this issue is stopping us from upgrade.
If we can upgrade, lot of performance related issues are getting resolved so please give me an update on this.
Thanks
abhishek.dutta
Posted 21 February 2018, 3:20 pm EST
Hi,
Our Dev Team has investigated case 309400 and found that this an performance issue which is specific to IE 11. We are sorry to inform you that we cannot address this at our end as this is an IE issue,
selvakumar.periyasamy
Posted 27 February 2018, 8:09 am EST
Hi ,
Thanks For the update.
