FlexChart Tooltip not going away after chart is no longer active

FlexChart Tooltip not going away after chart is no longer active

Posted by: mhamilton on 13 July 2018, 5:05 am EST

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  mhamilton

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  Posted 13 July 2018, 5:05 am EST

  Hello,

  I have an issue where the ToolTip for a FlexChart is displayed from a touch interaction of a graph point but is not automatically closed when the chart goes inactive.

  In this case I have two graphs in a two separate tabs in a C1DockingTab. The user touches a graph point to pull up the tooltip and then changes tabs. The tooltip stays displayed even with the ToolTip.ShowAlways = false.

  I attached an exampleWindowsFormsApplication1.zip

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  basant.khatiyan

  

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  Posted 16 July 2018, 8:12 pm EST

  Hi,

  Thanks for reporting this. It seems to be an issue with the chart tooltip and have escalated it to the concerned team[Internal Tracking Id: 334400]. We’ll let you know as soon as there’s an update on this. Meamwhile as a workaround, you can hide the Tooltip explicitly by using the chart’s MouseLeave event:

  //To hide the Tooltip
  
  flexChart.ToolTip.Hide(flexChart);

  Please find the attached sample for the same.
  
  prj_HideTooltip.zip

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  mhamilton

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  Posted 19 July 2018, 4:32 am EST

  Thank you!

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  Ruchir.Agarwal

  

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  Posted 14 November 2018, 4:14 pm EST

  Hello ,

  We are happy to inform you that now the tooltip does not get displayed after the chart is no longer active or has lost focus.
  
  In order to verify the fix, please upgrade your ComponentOne version either using C1Live or downloading the latest builds from: http://prerelease.componentone.com/dotnet40/c1winforms/2018-t3/C1WinForms.4_4.0.20183.338.zip

  Please do feel free to let me know if you face any issues.

  Best wishes,
  
  Ruchir