Cookies and Other Tracking Technologies
To protect your privacy, we have adopted the following principles:
GrapeCity collects Personal Information on this website in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to register your license and rights, if any, to ensure your eligibility to receive technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. GrapeCity also uses information that you provide as part of our effort to keep you informed about the status of your subscription, product upgrades, special offers, and other GrapeCity products and services. We will only collect Personal Information where it is relevant for the purposes for which we are collecting it. We will not process any Personal Information for any purposes that are incompatible with the purposes for which it has been collected or subsequently authorized by you.
We have also implemented into our website and shopping cart Google® Analytics Advertisement features that allow us to deploy analysis tools provided by Google Analytics; more specifically the “Remarketing” tool. Remarketing with Google Analytics allows us to follow up with people who have already visited our website, and deliver ad content specifically targeted to the interests they expressed during those previous visits. The full details of the Remarketing tool of Google Analytics may be found at: https://support.google.com/analytics/answer/2611268.
You may choose whether or not to provide Personal Information to GrapeCity. However, when you engage in certain activities on this site, such as ordering products, downloading software, or entering contests, GrapeCity may require that you provide certain information about yourself by filling out and submitting an online form. It is entirely optional for you to engage in these activities. If you elect to engage in these activities, GrapeCity may require that you provide certain personal information, such as your name, mailing address, e-mail address, and other personal identifying information.
Wherever your Personal Information may be held by GrapeCity or by a third party on GrapeCity’s behalf, reasonable and appropriate precautions, such as encryption, firewalls and like technologies, are and will be implemented to protect such Personal Information from loss, misuse, or unauthorized access.
To the extent that you do provide us with Personal Information, GrapeCity wishes to maintain it accurately and keep it up to date. When we collect Personal Information from you, our goal is to provide a means of contacting GrapeCity should you need to access, update or correct that information. If for any reason you desire to review such information, please contact us at firstname.lastname@example.org and we will make reasonable efforts to promptly provide you with such information. Further, if you notify us that such information is incorrect, or you wish to have such information removed, we will correct, amend, or delete your Personal Information as soon as practicable.
Third Party Services
In the interest of providing better service to its customers, GrapeCity is represented in the United States and in some foreign countries by authorized distributors and resellers who provide marketing, sales, and support services to GrapeCity customers. When you submit personal information to GrapeCity, you understand and agree that GrapeCity may allow GrapeCity’s authorized distributors and resellers access to your customer profile for the exclusive purpose of providing you with marketing, sales, and support services for GrapeCity products.
Your personal information will not be leased, sold, rented, or otherwise made available to any other third party except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant. Occasionally, GrapeCity allows access to database information to bonded mailing houses only for the purpose of allowing for the printing of mailing labels that are used for GrapeCity's own direct mail and promotional purposes. In those instances, the third party is strictly bound by these terms.
Notwithstanding the foregoing, you hereby agree that GrapeCity may assign, sell, license, or otherwise transfer to a third party, your name, address, email address, member name, and any other personal information in connection with an assignment, sale, joint venture, or other transfer or disposition of a material portion or essentially all of the assets or stock of GrapeCity or its affiliated entities.
This website is not designed nor structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age. If we are made aware that information is or has been submitted by or collected from a child under the age of thirteen, we will promptly delete this information.
We do not collect Sensitive Information such as medical, health, racial, ethnic, political, religious, philosophic, union membership, or sexual orientation information. If we are made aware that we have received such information, we will promptly proceed to its deletion.